MarketingIn development

Wati

Wati is a WhatsApp Business API platform that automates marketing, sales, service, and support.

In development

Cataloged and scoped, not yet available to run in production.

5
actions

Actions

Operations this integration can perform.

5

Add Contact

Tool to add a new contact in WATI. Use when registering a customer's WhatsApp number before sending messages.

Get Teams

Tool to retrieve a list of teams from WATI. Use after authenticating when you need to enumerate all available teams.

Send Session Message

Tool to send a session message to a specified WhatsApp number. Use when you need to deliver a free-form text within an active 24-hour session window.

Wati update chat status

Update the status of a chat/conversation in WATI Team Inbox. This action allows you to change the status of a customer's chat to help manage ongoing conversations. Available statuses: - OPEN: Active, two-way conversation - PENDING: Waiting for customer's response - SOLVED: Issue has been resolved - BLOCK: Prevent further communication with the contact

Update Contact Attributes

Tool to update attributes of an existing contact. Use after confirming the contact exists and you need to modify its custom attributes.

Triggers

Events that start workflows from this integration.

6

Message Delivered

Triggers when a message sent from Wati is delivered to the recipient.

Message Failed

Triggers when a message sent from Wati fails to send.

Message Read

Triggers when a message sent from Wati is read by the recipient.

Message Received

Triggers when a new message is received on the Wati WhatsApp number.

Message Replied

Triggers when a recipient replies to a message sent from Wati.

Message Sent

Triggers when a message (template or session) is successfully sent from Wati.

Related integrations

Don't see the exact action you need?

Tell us what you're trying to connect and we'll help you evaluate whether it fits the current catalog or needs prioritizing.