Plain
Plain is a collaborative support platform for B2B support teams, offering a modern, AI-powered interface to consolidate support channels and assist customers efficiently.
In development
Cataloged and scoped, not yet available to run in production.
- 22
- actions
Integrations
View provider documentationActions
Operations this integration can perform.
Add Customer To Group
Tool to add a customer to one or more customer groups. Use when you have a customer and groups ready.
Create Customer
Tool to create a customer. use after gathering email and full name to provision a new customer in plain.
Create Customer Group
Creates a new customer group in Plain for organizing and segmenting customers. Customer groups allow you to categorize customers (e.g., by pricing tier, feature access, or support level) and manage them more effectively in your support workflow. Each group has a unique key, display name, and visual color for easy identification. Use this when you need to create a new customer segment for organization or filtering purposes.
Create Thread
Tool to create a new thread. Use after obtaining valid customer identifier.
Delete Customer
Tool to delete a customer from the system. Use when you need to remove a customer by their ID.
Delete User
Tool to delete a user from the system. Use when you need to remove a user by their ID after confirming existence.
Fetch Company
Tool to fetch company details by ID. Use when you need the full profile of a company, including name, domain, contract value, owner info, and timestamps.
Fetch Issues
Fetches external issue tracker links (Jira, Linear, GitHub, etc.) associated with a customer's threads. Returns a flattened list of all issue links across the customer's threads, including the thread context for each issue. Useful for getting a complete view of all external issues related to a customer. With defaults, returns up to threadFirst×linkFirst (2,500) total issue links; results are truncated if limits are exceeded, so reduce threadFirst or linkFirst for large datasets.
Triggers
Events that start workflows from this integration.
Plain Event Occurred
An event happening in your Plain workspace. You can configure which events you are interested in when creating a webhook target.
Related integrations
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